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Two-Way-SMS System:- Shyam Infotech
In this fast growing digital age, one of the most crucial factor in the success of any organisation.
fast communication is necessary with immediate response and feedback.Two Way SMS System is able to both send and receive messages. The best way of interactive communication is to use the SMS technology. With the help of a well-chosen SMS Gateway software, you can not only send SMS messages, but also receive short messages.
This creates a two-way communication. Because Two Way SMS message is easy to be integrated into your own software, so you can send instant messages with one click from work-flow manager, CRM, database. You can provide real time reporting. The incoming messages can be instantly added to the database so you do not need to waste time on administration Because the SMS provides a lot of extra options which e-mail does not offer. For example marketing, support, the customer relations, and monitoring system.
If you are wait for an important email, you can set you system to send SMS alert when the message arrived, notify customers of the state of buying process, or warn the competent person if there is a problem in the company. Etc.
How it works:
A Global virtual Number is assign to every client and a predefined request code. To know the status of the business operation at any point in time, the client needs to send an SMS to the Virtual number. Based on the request code, the required information is retrieved and relayed to the client over SMS.
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